Contact Us

Have questions? We're here to help

Get in Touch

For questions about our products, pricing, or general information

support@magicx.ai

For help with video generation, account issues, or technical problems

support@magicx.ai

For enterprise solutions, partnerships, and business opportunities

business@magicx.ai

For job applications and recruitment inquiries

careers@magicx.ai

How long does video generation take?

Most videos are generated within 2-5 minutes. Longer videos or higher quality may take more time.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor.

Can I use generated videos commercially?

Yes! All paid plans include full commercial usage rights for generated videos.

Do you offer refunds?

We offer refunds for credit packages within 7 days of purchase if unused. Contact support for assistance.